سياسة الخصوصية

 StartSel Privacy Policy

 1. Introduction

This Privacy Policy explains how StartSel (“we”, “our”, or “the Platform”) collects, uses, and protects personal data when users access or use the Platform.

By using StartSel, you agree to the collection and processing of information in accordance with this Policy.

StartSel is committed to ensuring that personal data is handled securely, transparently, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Account Information

When users register on the Platform, we may collect:

- full name  
- email address  
- business name  
- contact details  
- login credentials  

 2.2 Transaction Information

When services are purchased through Agencies using the Platform, we may collect:

- order and booking details  
- service information  
- payment status  
- customer-related booking data  

Sensitive payment information (such as credit card details) is processed directly by third-party payment providers and is not stored by StartSel.

2.3 Usage & Technical Information

We automatically collect certain technical data, including:

- IP address  
- browser type and version  
- device information  
- pages visited  
- session activity  

This data is used to ensure platform security, improve performance, and optimize user experience.

3. How We Use Information

We use collected data to:

- operate, maintain, and improve the Platform  
- process transactions and bookings  
- provide customer and technical support  
- enhance features and user experience  
- detect and prevent fraud or abuse  
- comply with legal and regulatory obligations  

 4. Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on:

- Contractual necessity (to provide services)  
- Legitimate interests (platform improvement, fraud prevention)  
- Legal obligations  
- User consent (where required)  

5. Payment Processing

Payments made through Agencies on StartSel are processed by third-party providers such as Stripe or PayPal.

These providers handle:

- payment authorization  
- fraud detection  
- financial transactions  

They operate under their own privacy policies. StartSel does not store full payment card details.

 6. Data Sharing

We may share personal data only when necessary with:

- payment service providers  
- Suppliers fulfilling services  
- infrastructure and hosting providers  
- analytics and security service providers  
- legal authorities, when required by law  

All data sharing is limited to what is necessary for platform functionality or compliance.

7. Data Security

StartSel implements appropriate technical and organizational measures to protect personal data against:

- unauthorized access  
- misuse  
- loss or disclosure  

However, no system can guarantee absolute security.

8. Data Retention

Personal data is retained only as long as necessary to:

- provide services  
- comply with legal obligations  
- resolve disputes  
- enforce agreements  

Users may request deletion of their personal data, subject to legal and operational requirements.

9. User Rights

Depending on jurisdiction (e.g., GDPR), users may have the right to:

- access their personal data  
- correct inaccurate information  
- request deletion (“right to be forgotten”)  
- restrict or object to data processing  
- request data portability  

Requests can be submitted via the Platform’s contact page.

10. Cookies

StartSel uses cookies and similar technologies to:

- maintain secure sessions  
- remember user preferences  
- analyze platform usage  

Users can manage cookie preferences through their browser settings.

More details are available in the Cookies Policy.

11. Third-Party Services

The Platform may integrate third-party services such as:

- payment providers  
- analytics tools  
- hosting and infrastructure services  

These providers operate independently under their own privacy policies.

12. International Data Transfers

Where applicable, personal data may be processed in countries outside the user’s jurisdiction. In such cases, appropriate safeguards are implemented to ensure data protection.

13. Changes to This Policy

StartSel may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Updated versions will be published on this page with the revised effective date.

14. Contact

For questions regarding this Privacy Policy or to exercise your data rights, please contact the StartSel team via the official contact page on the website.